Support
Something not working, something missing, or an idea? Write to us. We usually reply within 1–2 business days.
support@viharo.appQuick help
My lists aren’t syncing between devices
Check that both devices use the same Apple Account, have iCloud turned on for Viharo (system Settings → your name → iCloud), and are online. Syncing then takes a moment, typically under a minute; opening the app on both devices helps. What the iCloud messages mean →
A circle member doesn’t see my changes
Circles run through iCloud, just like packing together: both sides need a connection and iCloud turned on for Viharo. Changes arrive within a minute; going to the Home Screen and back helps. If iCloud says it’s busy, give it a few minutes. More in the FAQ →
I’m not getting circle notifications
Allow notifications for Viharo in iOS Settings → Viharo → Notifications, and check that a Focus mode isn’t on. Notifications are sent by the app of the member who took the action, so they arrive once that device has sent the change (usually right away). Either way, they show up in the app’s notification center (the bell on the Home screen). Which notifications you get →
A circle invite says it’s no longer valid
The founder created a new invite link, or dissolved the circle. Ask them for a new link or QR code; old ones stop working by design. More in the FAQ →
How do I restore my PRO purchase on a new device?
PRO is tied to your Apple Account, not the device. On a new phone, open Settings → PRO → Unlock Viharo PRO and tap Restore Purchases at the bottom.
How do I cancel my subscription?
In the system settings: Settings → your name → Subscriptions → Viharo. The subscription runs to the end of the paid period and isn’t charged again.
How do I delete all my data?
The app’s Settings → Data include Erase all data; it clears the device and iCloud. Leave other people’s circles from the circle’s settings, and transfer or delete your own. And since you have no account with us, there’s nothing to cancel. Details in the privacy policy.